We want you to be completely satisfied with our products. But if you're not, it is nice to know we will gladly accept your return. If you are not satisfied with your purchase simply send your products back to:
1 Lakeview Shores
Rehoboth Beach, DE 19971
All returns must be received within 2 weeks from the time they are received by you. Please include a small note describing why you have returned your products and a copy of the original packing slip, noting which products have been returned if not all of them. We'll refund or credit the value of the item(s) excluding delivery charges. Please allow 10-15 days from the day you return your package for us to receive and process it and to credit your account.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.