Office controversies can be more damaging to your company than having a dispute with your employees. However, nowadays, a simple employee dispute may end up in bigger problems, especially when it is not resolved right away. Having to deal with disputes can be distracting and can cause conflict in management. This is why most companies hire experts to ensure that specific issues are solved without having to deal with any conflict.
Companies who acquire employment mediation services can ensure that whatever settlement they come up with will not be biased with the help of a mediator. The mediation will include the employer and employee choosing from different possible solutions to resolve a claim. The mediator will be the one to help them come up with a solution that is agreeable by everyone who is involved. If the mediation ends up with a settlement, the mediator can help draft an agreement; however, if both parties do not agree with a settlement, the mediator will still administer sessions to continue with the negotiations until both parties come to terms.
Some conflicts in the company can be too complex and are hard to resolve; this is why companies try workplace mediation to ensure that simple issues can be fixed without litigation. Mediation comes with benefits, and they are the following:
No conflicts of interest.
The mediator will not take any sides; hence, there will be no conflicts of interest. This set up is fair for both the employer and the employee involved because the mediator can speak in confidence without any bias, and he will be able to build trust from both sides.
Preserving employer and employee relationships.
Some issues may be caused just by a simple problem, which can also be solved by a simple solution. Most companies give importance to the talents and skills of their employees, and would still want to continue the positive relationship with them, and not lose them just because of one incident that can be quickly resolved. Therefore, mediation can help prevent the relationship from falling apart.
Mediation can help preserve the morale of the other employees in cases like discrimination complaints. For example, a particular employee who has discrimination complaints have colleagues who will take their side if a lawsuit arises or there may be other employees who are also feeling the same discrimination and are just observing the other colleague’s situation and how it will play out. If an employee files a case against your company, it will not be a good image and will only make your other employees have a bad impression on your management. However, if your employees see that you value them and you want to resolve any incident right away, then they will have more trust in your company. It will be easier for all parties involved to work together again.
The workplace mediation process may require you to shell out some money; however, it is cheaper compared to legal fees. This is why it is best to act on the issue at an early stage to make sure that you do not end up in litigation and having to spend more.
Issues in your company can be tiring and stressful to deal with. So if given a chance, hire a mediator to help you solve your problems to ensure that there will be a fair settlement for all parties involved.